Negotiation Skills Training - Adelaide
Negotiation Skills Training - Adelaide
You know that moment when you're sitting across from someone in a meeting, and you can feel the tension building? Maybe it's a budget discussion with your boss, working out project deadlines with another department, or trying to get a supplier to meet your needs without breaking the bank. Your heart rate picks up, you're not sure what to say next, and you end up either giving in completely or coming across as too aggressive. Sound familiar?
Here's the thing - most of us never actually learned how to negotiate properly. We either avoid it altogether (and wonder why we never get what we need) or we wing it and hope for the best. But negotiation isn't about being pushy or manipulative. It's about finding solutions that work for everyone while making sure your needs are met too.
This practical workshop will teach you the real skills you need for everyday workplace negotiations. We're not talking about high-stakes corporate deals here - we're talking about the conversations you have every week. Like when your team's workload is unrealistic and you need to negotiate priorities with your manager. Or when you're trying to coordinate with other departments who seem to have completely different agendas. Or even when you're dealing with difficult clients who want everything yesterday for half the price.
You'll learn how to prepare for these conversations properly, not just wing it and hope everything works out. We'll show you how to identify what you really need versus what you'd like to have, and how to figure out what the other person is actually trying to achieve. Because here's what most people don't realize - when you understand what someone else needs, you can often find creative solutions that work for both of you.
We'll also cover how to handle those tricky moments when someone gets emotional or aggressive. You know, when your colleague starts raising their voice or when that client gets unreasonable. Instead of either backing down or escalating the situation, you'll have specific techniques to keep things productive and managing difficult conversations becomes much more manageable.
What You'll Learn:
How to prepare for any negotiation so you walk in feeling confident instead of anxious. You'll know exactly what you want to achieve and have backup options ready.
The difference between positions and interests, and why this matters more than you think. This one insight alone will change how you approach workplace disagreements.
Practical phrases and techniques for when conversations get stuck or heated. No more awkward silences or feeling like you've lost control of the discussion.
How to find win-win solutions that actually work in the real world, not just in theory. You'll practice with scenarios that mirror what you face at work.
Ways to follow up after negotiations so agreements actually stick and relationships stay positive.
How to negotiate with different personality types, from the person who won't make decisions to the one who wants to control everything.
When to walk away and how to do it professionally, because sometimes that's the best option.
We'll work through real scenarios throughout the day - things like negotiating project timelines, budget allocations, resource sharing, and workload distribution. You'll practice in a safe environment before you have to do it for real back at work. Plus, you'll develop strategies for negotiation skills that you can apply immediately.
The Bottom Line:
After this workshop, you'll stop dreading those tough conversations at work. Instead of avoiding negotiations or feeling like you always come out worse, you'll have confidence and specific tools to handle them professionally. You'll be able to stand up for your team's needs, work out realistic solutions with colleagues, and maintain good working relationships even when you disagree. Most importantly, you'll stop feeling like negotiations are something that happens to you and start seeing them as opportunities to solve problems and move projects forward.
This isn't about becoming someone you're not - it's about being more effective at getting things done while keeping everyone on side. And that's a skill that'll serve you well no matter what your role is.